Terms & Conditions

Travel Agency Alltraining.cz run by Alltraining s.r.o., U Nádrže 2/618, Prague 8, Kobylisy, 182 00, Czech republic, company identification number: 24759481.


I. PREAMBULE

  1. The Travel Agency Alltraining.cz is run by Alltraining s.r.o. based in Prague 8 – Kobylisy, U Nádrže 618/2, post code 182 00 registered in the Business Register under the Municipal Court in Prague, insert C 171996 (hereinafter CK Alltraining.cz). These Terms & Conditions (hereinafter Terms & Conditions) are an essential part of the Camp Contracts (hereinafter Contract) concluded between CK Alltraining.cz and the client based on which the client attends the camps and uses the services provided by CK Alltraining.cz.
  2. CK Alltraining.cz run by Alltraining s.r.o. is a standard travel agency and it is authorized to organize camps and tours. It is covered by insurance against insolvency by ERV European Insurance Company a.s.

II. SUBJECT OF TERMS & CONDITIONS

  1. The subject of these Terms & Conditions is a legal regulation of legal facts based on the Contract concluded between CK Alltraining.cz as the camp organizer and the client as the participant of the camp.
  2. If the conditions of the Contract differ from the Terms & Conditions, the conditions stated in the Contract are prior.
  3. Legal relations which are not specified in the Contract or in the Terms & Conditions are abided by applicable Act no. 89/2012 Coll. the Civil Code as amended (hereinafter Civil Code).

III. CONCLUSION OF THE CONTRACT

  1. The Contract includes data stated in the Civil Code § 2527, especially the specification of both contractual parties, specification of the camp, the start and finish of the camp, specification of all the services that are included in the price of the camp, venue and duration of the services, price including the payment schedule and the amount of individual payments, or other payments not included in the overall cost. The client is fully liable for the accuracy of all the information he/she states in the Contract.
  2. The client is entitled to take part in the camp only under the condition the price of the camp has been paid in full in accordance with the conditions stated in these Terms & Conditions and the relevant Contract.
  3. The client who concludes the Contract (order party) is also liable for meeting the obligations of other registered people stated in the Contract.
  4. Accommodation specifications as the location, range, facilities and its main characteristics as type of transport, travel data, form and extent of catering depend on the offer of CK Alltraining.cz. In case such data are not to be found in the brochures or other material of CK Alltraining.cz they will be specified in the Contract.

IV. PRICE

  1. The price of the camp corresponds with the offer on https://www.mallorcacyclingcenter.com/ or it can be found in printed brochure published by CK Alltraining.cz or in other offers made by CK Alltraining.cz. If the prices on https://www.mallorcacyclingcenter.com/ and other price offers differ, then the price quoted on https://www.mallorcacyclingcenter.com/ is valid or eventually the price quoted in the Contract.
  2. The price of the camp covers services which are specified for each camp individually in the offer by CK Altraining.cz or services directly specified in the Contract.
    • The price of the foreign camps is divided in two payments. First payment covers 60 % of the full price and is due within 7 days after the Contract has been signed. The second payment covers the difference and is due 3 months prior to the start of the camp at the latest.
    • The price of the domestic camps is divided in two payments. First payment covers 60 % of the full price and is due within 7 days after the Contract has been signed. The second payment covers the difference and is due 1 month prior to the start of the camp at the latest.
  3. If the Contract has been signed later than 3 months prior to the start of the foreign camp or 1 month prior to the start of the domestic camp the full price is due in one payment within 2 days after the Contract has been signed. However the full price of the camp must be always fully settled prior to the start of the camp on the bank account of CK Alltraining.cz. In case the price of the camp has not been settled prior to the start of the camp it is considered that the client has withdrawn from the Contract and CK Alltraining.cz is entitled to compensation (cancelation fee) of 100 % from the full price of the camp (in the Terms & Conditions, Article VIII., paragraph 3, letter c). The client is bound to pay the full compensation to CK Alltraining.cz.
  4. The client is bound to pay the instalments of the price of the camp in cash at premises of CK Alltraining.cz or via bank transfer to bank account no. 5945111001/550 at Raiffeisenbank a.s., IBAN: CZ6555000000005945111001. The client is fully responsible for the timely and proper payment of the instalments. In case of the bank transfer payments (deposit or the difference) the payment is settled when the whole amount is credited on the bank account of CK Alltraining.cz.
  5. CK Alltraining.cz is entitled to amend the way, terms and conditions of payment of the camp provided that such amendments are quoted in the Contract or the client is notified in a written form in advance.
  6. If the deposit and/or difference payment or the full price of the camp has not been settled in full in the due time CK Alltraining.cz is entitled to withdraw from the Contract. CK Alltraining.cz may offer the client extra time to settle the payment(s). If the payment has not been settled two months prior to the star of the foreign camp, or 21 days prior to the start of the domestic camp, it is considered that the client has withdrawn from the contract and CK Alltraining.cz is entitled to claim compensation (cancelation fee) of 100 % from the full price of the camp (in the Terms & Conditions, Article VIII., paragraph 3, letter c). The client is bound to pay the full compensation to CK Alltraining.cz.

V. CAMP PRICE ADJUSTMENT

  1. CK Alltraining is entitled to raise the price of the camp under the conditions stated in this Article.
  2. Within the terms of the Civil Code § 2530 it is possible to raise the price of the camp if the exchange rate of the Czech crown has risen (the Czech crown falls in value) on average by more than 10 % in comparison with the value it had on the day the price offer of the camp was made by CK Alltraining.cz. Such exchange rate is understood the exchange rate between the Czech crown and the currency of the state where the camp takes part. The price will be raised in the same extent as the growth of the exchange rate from the day the price offer of the camp was made and the day the decision to raise the price was taken.
  3. A notification of price adjustment in a written form must be sent to the client 16 days prior to the start of the camp at the latest.

VI. THE CLIENT´S RIGHTS AND OBLIGATIONS

  1. The client is entitled:
    • to require all the services which are enumeratively included in the programme of the specific camp.
    • to claim compensation for possible defects of the provided services. All the claims must be enforced in the place where the defect arose, at the best in a written form to the assistant of CK Alltraining.cz or to the agency of CK Alltraining.cz in the venue of the camp immediately after defect have been discovered. If the client does not claim the compensation in such term with on own fault it is possible to claim the compensation within 1 month after the end of the camp otherwise the claim will not be take into account.
    • be informed about the possible alternations in the term, programme, range and quality of services and the price of the camp.
  2. Before the start of the camp the client can announce to CK Alltraining.cz in a written form that somebody else will attend the camp instead. The replacement becomes a new client by the day the written announcement is delivered. The announcement must include Contract signed by the new client. Both the original client and the new client are responsible for settlement of the price of the camp and for paying any extra expenses that arise to CK Alltraining.cz due to the replacement of the original client.
  3. The client is obliged::
    • to settle the agreed price of the camp and any other facultative services in accordance with the conditions specified in the Contract and Terms & Conditions.
    • to arrange a valid travel document (passport) and, if needed, the relevant visa.
    • to respect the passport, customs, health and other regulations given by the country the client is travelling to. The client bears the full responsibility for any consequences that occur due to not keeping such regulations.
    • to follow the instructions for the camp attendants.
    • to report any defects to the relevant assistant of CK Alltraining.cz.
  4. In case of lodging a claim the client first approaches the assistant of CK Alltraining.cz in the venue of the camp and makes the claim if possible in a written form.
  5. The client is obliged to keep the conditions determined by the providers of accommodation, catering, transport and other services the client uses. The client is aware of the fact that bicycles and other sports equipment are to be kept strictly only in the premises detached for such purpose. Taking bicycles, skies and other similar sports equipment to hotel rooms is strictly prohibited. In case this rule is broken the client is responsible to the providers of the relevant premises in full extent in accordance with the Civil Code § 2913.
  6. If the client does not use all the arranged services with no fault of CK Alltraining.cz the client is not entitled to gain any compensation.

VII. THE RIGHTS AND OBLIGATIONS OF ALLTRAINING S.R.O.

  1. CK Alltraining.cz is entitled to amend the conditions of the Contract before the start of the camp for compelling reasons, also those that come from CK Alltraining. CK Alltraining is not obliged to inform about the reasons leading to the amendment of the conditions, except of the reasons that have led to the raise in the price of the camp in accordance with Article V. of these Terms & Conditions.

    In case the amendment of the Contract leads to the price rise the new price must be stated in the proposal. If CK Alltraining.cz proposes an amendment of the Contract the client has the right to decide to agree with the amendment of the Contract or to withdraw from the Contract (cancellation fee is not applied). If the client does not respond to the proposal of the Contract amendment or does not withdraw from the Contract it is considered that the client accepts the Contract amendment. The client´s right to withdraw from the Contract does not apply in case the subject of the Contract amendment is the price of the camp as stated in Article V. of these Terms & Conditions.
  2. The following changes are not to be considered as Contract amendments:
    • changes that result in the change of the camp destination, accommodation category (another hotel with the same category standard****), catering, transport and others (for example time and place of departure).
  3. CK Alltraining.cz is obliged to arrange all the services that are included in the price of the camp. If CK Alltraining.cz is not able to arrange any of the services included in the price of the camp alternative measure will be taken to compensate such services with no extra charge. If the quality or/and extent of the services is/are reduced the client will be offered compensation relevant to the incurred difference between the original offer and the realized service.
  4. In order to gain compensation the complaint must be applied without any unnecessary delay as stated in Article VI., paragraph 1, letter b) of these Terms & Conditions. The compensation cannot be claimed if the defects are not caused by CK Alltraining.cz or by other supplier of the services within the relevant camp and if:
    • the defect is caused by the client or if the defect is a consequence of the clients act, and/or
    • the defect is caused by third party, which has no direct relation to the arranged services, and/or
    • the defect is a consequence of vis major – these are results from natural causes which occur without the intervention of human beings and restrict proper provision of the arranged services. They are for instance extreme climatic changes, quarantine, war conflict and other causes that restrict CK Alltrainig.cz from meeting the demands of the client.

VIII. WITHDRAWAL AND CANCELLATION OF THE CONTRACT

  1. CK Alltraining.cz is entitled to withdraw from the Contract and/or cancel the camp only in occurrences specified in the Contract, Terms & Conditions or in generally binding legal regulations.
  2. The client, excluding the cases specified in these Terms & Conditions and in generally binding legal regulations, is entitled to withdraw from the Contract in a written form anytime before the start of the camp without giving any reason. The contractual relation and the camp attendance are cancelled by the day the written notice of withdrawal from the contract (cancellation) is delivered to CK Alltraining.cz. The client understands the fact that by withdrawing from the Contract CK Alltraining.cz suffers damage in the form of investment when searching for another client to substitute the original client. In case there no substitute for the original client the form of damage increases by the compensation for the unused services of contracting partners of CK Alltraining.cz and the reasonable lost profit. To compensate such damage the contracting parties arrange cancelation fees which the client is obliged to pay to CK Alltraining.cz when the client withdraws from the Contract. The same cancelation fee is to be paid by the client to CK Alltraining.cz in case CK Alltraining.cz has withdrawn from the contract due to fact the client had breached their obligations.
  3. Cancelation fees in accordance with Article 2 cover the volume of:
    • 60 % of the full price of the camp if the client withdraws from the Contract 90 and more days before the first day of the camp,
    • 80 % of the full price of the camp if the client withdraws from the Contract between 89 and 15 days before the first day of the camp,
    • 100 % of the full price of the camp if the client withdraws from the Contract less than 15 days before the first day of the camp.
  4. In case the client withdraws from the Contract after the plane ticket has been bought the cancelation fee for transport, which is in a form of a separate payment, makes 100 % out of the price of the plane ticket no matter the reason or time of withdrawal.
  5. If the client does not attend the camp in the arranged time or if the client does not turn up at the arranged place of departure or if the client breaks the passport, customs or foreign exchange rules and is not allowed to cross the state border such situation is considered as the client´s withdrawal from the contract with giving no reason and the client is bound to pay the cancelation fee in the extent of 100 % out of the full price of the camp.

IX. PROCESSING OF PERSONAL DATA

  1. CK Alltraining.cz processes the client’s personal data stated in the Contract or the data the client provides to CK Alltraining.cz in order to conclude and administer the Contract. CK Alltraining.cz uses these data to fulfil their legal obligations, and to send business messages to the client, with the client’s agreement, or for other purposes the client has agreed with.
  2. Processing of personal data is carried out in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) and the relevant Czech legislative and in accordance with the Principles of personal data processing – information for clients and business partners published on www.mallorcacyclingcenter.com in section Privacy Policy where there is detailed description of how CK Alltraining.cz deals with the client’s personal data and what data is stored, how the given data is used and transferred. Principles of personal data processing also include the list of client´s rights related to processing the personal data, especially the right to information, correction, data erasure and the right to withdraw from the agreement of processing the client’s personal data.
  3. In relation to the personal data processing CK Alltraining.cz declares that (i) CK Alltraining.cz processes personal data in accordance with the legislation requirements, (ii) CK Alltraining.cz assistants authorized to process personal data are bound to confidentiality or are under the legal obligation of confidentiality, (iii) CK Alltraining.cz takes any necessary technical and organization measures to ensure the security of personal data, and (iv) in case the security of personal data has been violated with a risk of damage to persons rights and freedom CK Alltraining.cz immediately informs the public authority and the subject whose data have been affected.

X. CONCLUDING PROVISIONS

  1. These Terms & Conditions come into force on 1st September 2018.

Alltraining s.r.o.,
U Nádrže 2/618,
182 00 Prague 8,
Czech republic
company identification number: 24759481,
VAT number: CZ24759481
www.alltraining.cz,
tel: +420 777 871 045,
vojtech.beran@alltraining.cz

Ask for anything

* - required information

Your requirement has been successfully sent.

We will do our best to reply promptly.
In case you have an urgent request please contact us on +420 777 871 045.

Team Mallorca Cycling Center

Our partners are